The first reason why the enterprise handles 400 phone calls: highlight the service consciousness of the enterprise and establish the brand image of the enterprise.
First of all, 400 telephone can be used for pre-sale and after-sale telephone, saving the relay cost for the enterprise. Every enterprise wants to have the customer service like a large enterprise, and guide customers to complete the service by telephone, which saves a lot of manpower; the after-sales telephone is also the most needed telephone in the service industry, and the after-sales is well done, so the reputation is naturally icing on the cake.
Secondly, the 400 telephone can be used for the investment hotline. China merchants cooperation should be distinguished from other phone calls of the company, but if a company publishes too many numbers, it will make customers feel that the company is not formal enough. After the 400 call is opened, only one call needs to be announced to the public. The front desk and investment promotion have classified navigation, so you can not worry about no one answering the call, but also receive effective customers, rather than completely unrelated to investment promotion.